Why CUCM 8.5?

Everywhere we travel, we often are asked “What’s the big deal with Cisco Unified Communications Manager?”, formerly known as Cisco Call Manager.

Well “the deal” is very big! CUCM is Cisco’s IP based PBX. It has achieved several industry leading certifications and is certified for PBX1 deployment by the U.S. Department of Defense’s Joint Interoperability Test Command (JITC).

CUCM provides agencies with a scalable, distributable, and highly available communications platform, giving users the power to manage their communications quickly and conveniently, so they have more time to manage their work and focus on mission-critical tasks.

CUCM Architecture

CUCM 8.5 is at the very heart of the modern Cisco Unified Communications platform. CUCM provides several key features and functions to the UC environment including; call signaling, setup and tear down, billing, CDR or call detail records, native presence capabilities, rich media conferencing, robust third party application integration and a highly scalable and available platform providing 3rd party API access for custom application development.

With Cisco Unified Communications Manager, you get an enterprise-class IP telephony call-processing system for up to 30,000 users. It provides a centralized or distributed dial plan and architecture, multiple features, a built in back and restore agent, and directory integration into many modern LDAP structures.

Key Benefits:

• Simplify voice systems with unified communications to cut costs and dramatically streamline provisioning and maintenance.
• Extend video capabilities to your employees through a single, unified communications infrastructure.
• Build productivity with comprehensive unified communications to help workers communicate and work more effectively.
• Enable mobility with embedded unified mobility software capabilities to keep workers productive wherever they are.
• Improve collaboration: click to begin an IM session, initiate a phone call, or easily start a videoconferencing call.

Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications with a solution that is highly:

1. Scalable: Support up to 30,000 users with each Cisco Unified Communications Manager cluster.
2. Distributable: Get scalability, redundancy, and load balancing.
3. Available: Maintain business continuity and collaboration with a high-availability foundation for server redundancy.